Customer Service Medewerker French - English

Are you a customer-focused individual who enjoys providing excellent service? If so, this is the perfect job for you! For a customer contact center we are looking for a Customer Service Representative with strong knowledge of the French and English language. In this role, you will be responsible for handling all incoming and outgoing customer contacts in a correct and customer-friendly manner, over the phone and via email. Additionally, you will ensure that customers receive accurate and complete information and that all information and actions are properly recorded in the system. Further responsibilities: 

• Provide excellent Customer Service to customers over the phone and via email;
• Ensure that customers receive accurate and complete information;
• Record all information and actions in the system;
• Have prior experience in a customer-focused environment;
• Be service-oriented.

Over de werkgever

The company you will be working for is a supply chain/E-commerce company that takes over transportation for businesses. The customer's products are stored in a warehouse/distribution center, Moduslink takes care of transportation and Customer Service. You will be working from home for the customer contact center located in Apeldoorn.

Wat vragen wij:

• Excellent knowledge of the French and English language;
• Experience with a CRM system;
• MBO work and thinking level.

Wat bieden wij:

• A function for 40 hours a week;
• A salary of €2300 (fulltime);
• Availability from 9:00 AM - 6:00 PM (Monday - Friday);
• Directly under contract with the company!
• Work from home, including daily allowance;
• All necessary equipment, such as laptop, software, headset etc. To perform the work is provided by the company;
• Start date April 1.

Interested? And do you speak French and English fluently?? Quickly press the application button!