Microsoft Business Applications cloud is recognized by analysts as a leader in the CRM, ERP, and application platform space. Trusted by global businesses as their platform of choice, Microsoft Business Applications uniquely enables customers to optimize their operations, engage their customers, empower their people, and transform their products. It’s a new data-driven world, and Microsoft is the only platform in the industry built from the ground up with data and intelligence at the center. Microsoft Business Application solutions include virtually unlimited data sources from customers’ applications including legacy, first and third-party, vendor, customer and many more. This unified approach to data and intelligence enables customers to make informed proactive business decisions with deep insights powered by AI and industry-leading analytics to drive business transformation.
The Business Applications Global Black Belt (GBB) teams are sellers with a passion to help customers digitally transform the way in which their business runs, driving new levels of profitability for their organization. As a Business ApplicationsSales Specialist on our Global Black Belt Team, you will be an industry-aligned, outcome-driven sales expert. Working with our most important customers, you will help them with their end-to-end business transformation needs by envisioning solutions and associated business value to existing pains points and needs. You will execute the sales process, from validating opportunities, to pitching transformative solutions, to landing market-making wins with customer reference examples. You will own the orchestration of a virtual pursuit team of technical (solution) experts including presales, co-sell partners, and Independent Software Vendors. You will provide customers with new and emerging solutions aligned to their business needs within the Microsoft Business Applications’ portfolio of offerings through our defined sales method. You will establish yourself as an expert resource to internal peers and teammates to help document win and loss patterns, provide feedback to Marketing and Product groups, and new best practices in community forums.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Please note that this role is open to candidates that currently live in Western Europe.
Responsibilities
Advance qualified pipeline and support strategic account wins by landing our solution vision, business value, and securing the customer’s solution design endorsement.
Partner cross-organizationally and engage with customers to support the development of market making wins, complex deals, and future growth sales motions.
Engage and activate partners & Customer Success to support solution design and post sales implementation planning.
Learn, capture and share win/loss patterns to improve and optimize our sales motions and ensure regional business performance.
Collaborate with Business Architecture and Marketing to refine our sales motions, content and programs.
Qualifications
Required/Minimum Qualifications (RQs/MQs):
Required/Minimum Qualifications
Proven experience technology-related sales or account management experience
OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field
Strong technology-related sales or account management experience
Additional or Preferred Qualifications (PQs)
Additional or Preferred Qualifications
Demonstrated and provden technology-related sales or account management experience
OR Bachelor's Degree in Information Technology, or related field AND technology-related sales or account management experience
OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field
technology-related sales or account management experience, solution or services sales experience
Preferred Qualifications
Experience with selling CRM/ERP or similar software-as-a-service, cloud-based Business Applications to large enterprise accounts exceeding sales targets
Ability to sell end-to-end business transformation solutions across business units within enterprise accounts
Leading/orchestrating sales processes across account and opportunity planning, customer evaluation plans and framework, and sophisticated business case discussions
Deal crafting, negotiating terms and contracts for multimillion-dollar digital transformation initiatives
Strong track record and history of carrying and exceeding an enterprise account sales quota
Deep Understanding of:
Business solutions, specifically: Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, and Low Code offerings
Expert understanding + 1 to 2 years’ experience selling into one of the following industries: Financial Services, Manufacturing, Healthcare, Retail and Government
Broad understanding of commercial cloud offerings, ideally including Microsoft’s cloud platform, as well as competitors and related ecosystems. Security, regulatory and compliance needs of global customers
Desired Skills:
Design Thinking and Solution Envisioning
Strong presentation, white-boarding and communication
Passion and commitment for customer success
Ability to maintain a high level of productivity, manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
Organizational agility, able to coordinate stakeholders like Marketing, Engineering, Licensing, Legal, Executives etc. Problem solver and ability to work in rapidly changing environment effectively managing ambiguity
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .