Product Maintenance Technical Writer - Product Engineering

Take your next career step at ABB E-mobility with a global team that is helping our customers electrify mobility by delivering a seamless, flexible, efficient charging infrastructure.ABB E-mobility is a world leader in EV charging technology with a strong R&D pipeline and an unparalleled global reach. With our robust product portfolio of innovative holistic solutions – from grid to charge point and domestic installations to large fleet depots – we are actively enabling the future of e-mobility, not just predicting it. The exciting developments within this sector perfectly align with our Mission to Zero initiative, aiming to support cleaner and greener communities for all.Please note that, based on the organizational transformation, internal ABB E-mobility applicants will be prioritized.

ABB is a worldwide company and leader in the field of the transmission and distribution of electricity, process and production automation as well as electrical, electronic and installation engineering products and systems. ABB is market leader in fast charging solutions which enable 10-30 min charging time for electric cars and busses, a game changing technology which allows mass adaption of clean transportation. In this highly technological and rising market, we are developing and supplying these Electrical Vehicle Charger Infrastructure across the globe. Based in our current location in San Giovanni Valdarno (AR) Italy we are looking for a Technical Writer for Product Maintenance documentation for the Product Engineering local team.We are looking within the Product Engineering team in San Giovanni Valdarno for a Product Maintenance documentation Technical Writer. The candidate, with a technical background in electronics, electrical or mechanical engineering will be responsible of the creation and constant update of documentation of e-mobility products related to the Product Maintenance (e.g. scheduled maintenance, maintenance manuals etc..).The candidate should gather information from engineering, quality and service, elaborate the information derived from field and lab validation and consolidate into technical documentation. He will be responsible to upkeep and maintain the Product Maintenance documentation over the entire life cycle of products.

This position reports to

Local Product Eng. Team Manager

Your responsibilities

• Collaborates with other Technical Writers in order to share templates, models and repositories.
• Leverages on external partnerships upon need and make sure that the quality of documentation produced by third parties respects the quality standards set by Abb e-mobility along with specific compliance requirements.
• Plans, edits, writes and develops complete set of technical documents for the customer.
• Monitors the regular product releases and performs periodic reviews of documents for updates and accuracy.
• Coordinates the approval process for the technical documentation.
• Organizes reviews and ensures documentation meets customer requirements.
• Provides sufficient information and content in written (or other) form regarding the product/solution so it can be understood and used by the recipient.
• Collaborates with technical colleagues across the organization to collect all relevant information to create the technical documentation and partners with them to clarify ambiguous topics.
• Coordinates the approval process for technical documentation.
• Develops and communicates standards, organization, style guides, tools, and content for technical documentation.
• Ensures the documentation is accurate, complete, meets editorial and any regulatory specifications, and adheres to standards for quality, graphics, coverage, format, and style.
• Uses innovative media, communication tools, and creative illustrations to communicate complex technical content in simple, non-expert terms.

Your background

• Master degree in Automation, Electronics or Industrial Engineering.
• At least 2 years of experience in industrial environment. Previous experience in technical writing in similar environment; coordination of people/tasks are a plus, such as knowledge of Agile Principle and tools (Jira, …). Proven ability to meet deadlines and get results with many priorities.
• Good knowledge of electromechanical and electronic low voltage devices can facilitate the onboarding.
• Good level of English and Italian, both written and spoken. Ability to work in global context, collaborating effectively with different culture and mindset.
• Good communication skills to handle different perspectives or different stakeholders and achieve buy-in.
• Good structured approach to problem solving, balancing theoretical/numerical and experimental approaches.
• Good leadership skills, to guide people and to create engagement in the team, sense of urgency and result orientation approach.
• Digital skills and mindset.
• A collaborative, solution-focused approach and good written and spoken communication skills.
• Proactivity, teamwork skills, problem solving and result orientation will complete your profile.

More about us

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website https://e-mobility.abb.com/Work model: #LI-Onsite