AdresJob Description
We are seeking a high-performing Senior Account Executive to join our Mid-Market team in the Netherlands. As a key member of Zendesk's Mid-Market sales team driving a solution/value based sales approach, your role will focus primarily on new logo acquisition and large deal pursuit across multiple verticals. You will provide sales leadership and creative direction for our key customers. This is a chance to build the Platform experience at Zendesk!
As a Senior Account Executive, you love hunting for new opportunities and are able to close new accounts while maintaining existing customer relationships. You have a passion overall for building and maintaining strategic executive relationships, developing and managing large opportunities, and leading a team of extended resources within Zendesk, focused on success.
You are a creative, out of the box thinker, able to articulate Zendesk’s platform vision. You can sell at the most strategic level and form a broad strategy for winning customer buy-in and implementation. You’re also fun and enjoy being part of a team who sells and wins together!
Responsibilities
Pursue a “hunter strategy” focused on land, growth and retention for accounts
Execute an account based sales strategy in Zendesk’s top tier of targeted logos (1,000 - 5,000 employee companies), with a three-pronged pipeline generation strategy: leveraging the XDR and partner teams, while also driving your own pipeline.
Provide detailed and accurate sales forecasting with emphasis on new logo targeting plus long term sales outlook.
Consistently deliver an articulated value proposition for Zendesk as the vendor of choice in the Enterprise space.
Exceed activity, pipeline, and revenue goals on a quarterly basis.
Continually build a pipeline of new business, up-sell, and cross-sell opportunities.
Become an expert on Zendesk's products and conduct discovery calls, presentations, and demos with prospects and customers.
Demonstrate and sell value to key strategic stakeholders within the accounts during fast moving as well as complex sales cycles.
Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce.
Requirements
5 - 8+ years software selling experience; SaaS experience required
Business fluency in at least one of the Nordic languages
Successful record acquiring direct new business sales, experienced in selling large strategic deals into the Enterprise account market (1,000+ employee companies).
Experience building strategic relationships and selling to VP/C level leaders
Effective account strategy and outbound prospecting experience important
Consistent track record of success vs quota
Technically savvy; thorough understanding of a related technology
Proficiency using Salesforce is desirable.
Skilled in virtual presentations, online web demos, remote sales processes
Exceptional verbal and written communication skills
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
