AdresAbout Conduent:
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description:
Great news! Conduent is developing a brand-new Customer Engagement Centre to support a world-famous automotive brand specializing in EV Mobility.
We are looking for Swedish speaking people passionate about providing support for product and service queries as well as customer engagement.
If you are seeking for an opportunity to grow into a career and join a company that values your experience and commitment, we are offering you your chance.
What you’ll be doing
Engage with customers and prospects to promote products and identify purchase opportunities,
You will become an advocate for the organisation, providing best in class customer experience, enhancing the brand in every interaction,
Contact customers via phone, email, webforms to have enquire about products or services,
Support sales agents and dealers throughout the whole sales funnel process,
Inform clients and prospects about loyalty programs and new sales campaigns.
What you need to have
Willingness to interact with clients, provide them with excellent customer experience resulting in a long-term business relationship,
C2/C1 level of the Swedish language and B2 English is a requirement - the assessment of the Swedish language is conducted by an external vendor,
For the training you will need to be available up to 2 weeks; from Monday to Friday between 9.00 AM and 5.15 PM,
After training period working hours are flexible: based on shifts between 09.00 and 21.00, from Monday to Sunday,
Customer orientation and at least 1 year work experience in sales.
What we offer you:
A contract based on fulltime working hours.
The technical hardware equipment is provided by us.
Access to a global learning platform for personal and professional development.
On top of that we offer a pension plan, travel cost reimbursement and a referral program that will allow you to earn extra bonusses.
A hybrid work model (2 days a week on-site attendance at our office in Almere-Centrum, 3 days a week from home).
And did you know this about Conduent?
This year we were certified as a Most Loved Workplace®. The certification cites respect, collaboration, and a positive vision of the future (to name a few) as key drivers of the culture at Conduent.
Our employees choose to build their careers at Conduent:
More than 25% of our associates have been with us for 5 years or more.
Through our management development programs about 70% of our Team Leader positions have been filled from our own associate talent pool.
Surveys show that 75% of our associates agree with this; ‘I belong at Conduent’.
Join Conduent! We’ll welcome you into our team. Apply now!
Closing:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent’s ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .
At Conduent,we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
