Bedrijf | TeslaBekijk meer |
Adres | Tilburg, Noord-Brabant |
Vorm van werk | Full-time |
Categorie | Management |
Functieomschrijving
- Supervise the health and safety compliance across the center, setting the tone and always leading by example.
- Oversee and lead a team of service technicians to achieve results and set targets.
- Conduct regular one-to-ones and feedback sessions with team members, providing constructive and clear coaching, identifying training needs, and driving their development.
- Plan, prepare and distribute work based on skill level, capacity and resource.
- Monitor performance consistently and be responsible for quality within your team, reporting progress to management daily, together with any specific incidents.
- Identify any roadblocks disturbing workflow and ensure that everyone has the tools and training to perform their role successfully.
- Ensure that work standards and available procedures are up-to-date accurate and that all work is compliant.
- Hold daily meetings with the team, outlining expectations and workload for the day ahead.
- Act as the main point of contact within Front of House and warehouse, connecting with customers directly if required to limit escalation cases.
- Motivate, lead and inspire the team in continuous improvements and efficiencies.
- Liaise daily with internal teams within the Service Centre including Sales & Delivery and local Senior Management.
Verzoek
- Technical automotive background as a Service Technician is highly preferable, ideally with experience working with Electric Vehicles.
- Proven ability to lead by example and be innovative with processes and efficiencies.
- Analytical ability to understand and impact key performance indicators.
- Problem solving initiative to fix problems when they arise, but also understand why and how they happened.
- Ability to motivate a team, to engage and facilitate others to achieve and succeed.
- A calm, considered approach with exceptional communication skills.
- Flexibility; willing to work both day and evening shifts based on local market needs.
- Digitally savvy – ability to adopt and adapt quickly to new technology and systems as well as standards tools like MS office
- Able to communicate, read, and write effectively in the English language, and other local languages based on local market needs.
- Must have and continue to maintain a valid driving license and safe driving record.
- Eligible to work in the Netherlands
Refer code: 940922. Tesla - De vorige dag - 2024-03-27 18:47