AdresSeeking a Dynamic Collections Specialist Fluent in English and FrenchAre you a skilled communicator fluent in both English and French? Do you thrive in a fast-paced environment where your problem-solving abilities shine? We have an exciting opportunity for you!Position: Collections Specialist (English & French Fluency (C-level2)Location: Remote (Based in the Netherlands with valid work visa)Commitment: Part-time, temporary (Approx. 25 hours per week for up to 3 months)Why You'll Love This Role:
- Support the French Market: Utilize your language skills to engage with our French clientele, making a tangible impact on our client's business.
- Varied Responsibilities: From drafting correspondence to reconciling accounts, no two days are the same in this dynamic role.
- Remote Flexibility: Work from the comfort of your own home while contributing to our team's success.
Key Responsibilities:
- Communication Expert: Craft engaging correspondence for past-due accounts and collections in both English and French.
- Insightful Reporting: Generate comprehensive reports on customer account status to inform strategic decisions.
- Collaborative Spirit: Work closely with the Collections Manager and other team members to research discrepancies and reconcile Accounts Receivable.
- Problem-Solving Pro: Utilize your sharp problem-solving skills to address customer concerns and meet deadlines efficiently.
- Customer Interaction: Interact professionally with clients, anticipating their needs and providing top-notch service at every touchpoint.
Requirements:
Skills and Qualifications:
- Bilingual Mastery: Excellent verbal and written communication skills in both English (B2+) and French (C2) are mandatory.
- Utilize your minimum 1 year of Collections and/or AR experience to manage past-due accounts effectively
- You have to be available right away.
- Team Player: Ability to collaborate effectively across departmental functions to achieve common goals.
- Tech Savvy: Proficiency in Microsoft Office Suite or related software.
- Deadline Driven: Capacity to meet deadlines in a fast-paced environment without compromising quality.
- Autonomous Worker: Ability to work independently, taking initiative to anticipate work needs and deliver exceptional results.
- Detail-Oriented: Strong organizational skills and keen attention to detail are essential for success in this role.
Salary Benefits:
What are you going to get in return?
- An attractive salary, based on your knowledge and qualities (23-27€ per hour, based on qualification)
- An attractive bonus scheme, depending on your results
- A commuting allowance
- An insurance allowance
- Remote work
Our client supports their client-base (B2B) in achieving an effective and profitable business model. They provide their partners with talent (you!) to bring their business to a next level, offering expertise, technology and innovative ideas. If you're looking for a company where you are challenged but also given opportunities for personal growth, this is your place to be.
