AdresAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
What you get to do in this role:
Act as a key player in establishing, planning, managing, driving and executing strategic and tactical operational initiatives that are specific for our European, Middle Eastern and African (EMEA) sites.
Champion European Women in Leadership and Technology programs by organizing supporting events.
Organize Data Center site visits throughout Europe.
Support members of the EMEA UTG Site Leadership Council.
Measure and report outcomes of operational efforts by identifying and tracking meaningful KPIs
Assist in organizing strategy and planning sessions and deliverables.
Engage and connect with other Operations Managers in the Unified Technology Group to identify and share best practices that support and contribute to process improvements.
Be a thought-leader and influencer creating clarity out of ambiguity.
Communications Management:
Provide guidance and help establish a culture that continuously strives towards best practices and operational excellence, while having fun.
Drive and evolve our plan for internal employee communications in a timely, relevant, and engaging manner.
Implement thoughtful, innovative, and engaging communications that build on and enhance ServiceNow’s purpose, culture, and strategic priorities.
Lead and expand our org-wide communication efforts including executive presentations, email updates, and internal social channel management.
Identify and recommend creative ideas to improve Business Operations and communications – be proactive.
Moderate internal social channels and create authentic and engaging social/digital moments to support our organizational culture.
Coordinate, scope and advise VP and leadership team involvement in internal events.
Leverage listening or evaluation tools, analyze insights, and iterate plans and leadership messaging accordingly.
To be successful in this role you have:
3-5 years experience in an Operational Role
Strong program management skills
Excellent understanding of functional operational processes
Excellent verbal, written communication, and presentation skills
Work as part of a team and encourage teamwork throughout the organization.
Excellent analytical thinking, analysis, and problem-solving skills
Ability to translate business strategies into effective narratives
Proven ability to effectively interface with a diverse range of roles at all levels
Resourceful, self-motivated and able to independently prioritize shifting workloads in a high growth, ever changing environment
Ability to work in a matrix organization structure
Strong Microsoft Office experience, including PowerPoint, Excel, Outlook and Word
Familiarity with the ServiceNow Platform a plus
JV20
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here (https://www.servicenow.com/fraudulent-job-scams.html) to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site (https://www.servicenow.com/careers.html) .
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