Philips is moving from our current Third-Party Screenings Program (DDP 1.0) to a new Third Party Screenings Program (DDP 2.0). Philips will leverage the latest technology, automation, and risk assessment techniques to ensure we can effectively understand and successfully mitigate risks associated with doing business with its external third parties. This position will partner with the Program Lead to drive the program towards successful completion. This role will require you to leverage your experience and effective program management techniques and resources to ensure that our locally (Amsterdam) and globally based team is always aligned and focused on our ultimate goal of reducing Philips’ third-party risk exposure.
In your role you will:
Develop and implement the program governance framework (i.e., decision making process via Steerco, program team, workstreams etc. as well as involvement of zones/regions, business, function stakeholders as required
Plan and design the program and proactively monitor its overall progress, resolve issues, and initiate corrective actions.
Ensure that the overall program timelines are updated as needed based upon latest program developments.
Ensure day-to-day management of the program including supervising and controlling the program progress (i.e., managing and chairing the meetings, maintaining trackers etc.)
Manage stakeholders and cascade relevant, regular messaging about the program status and the next steps, on-time and to the right audience so that the entire organization is aware of the DDP 2.0 program, how it will impact them, and what their roles and responsibilities will be under this new program.
Manage and resolve any issues and risks that may arise.
Report progress of the program at regular intervals in various forums e.g., steerco, program team etc.
Coordinate interdependent deliverables across the workstreams within program and from outside of the program environment.
Facilitate development of the blueprint/design for the new tool and process
Define the new operating model (roles, responsibilities, ways of working, central vs zone/region teams post go-live
Manage internal (e.g., Philips IT)/ external suppliers to the program.
Drive IT development activities (design/architecture decisions, develop, test, data migration, cutover, hypercare) in close coordination with IT stakeholders.
Drive Change Mgmt. & Communication to guide the impacted group through the change curve ensuring new tool and process gets embedded in the organization.
Ensure creation of the training materials and training delivery to the impacted group
Driving the deployment of new tool and process in the applicable zones/regions, businesses and functions, by working with the local leadership teams
Conduct the lessons learnt exercise to leverage learnings from the earlier deployments into the future deployments.
Define performance management structure (KPIs, review cadence etc.) applicable post go-live.
Ensure handover/transition from Project team to Operations team (“business as usual”/Steady State) as well as the readiness of the receiving Operations team.
Manage the program budget and actual costs throughout the program.
You're the right fit if you have:
At least 5 years of strong program management experience working in a global corporate matrix environment, with superior organizational, time management, and prioritization skills.
Bachelor’s or master’s degree in technology, business, economics, or other similar fields
Proven experience of managing cross-functional projects with multiple stakeholders
Strong stakeholder management skills and have a proven track record in creating business impact.
Preferably working experience in and/or affinity with Risk & Compliance environment
Advanced written, verbal, and visual communication skills - proven track record to influence and drive consensus with varying audiences and levels of an organization.
Excellent English communication and writing skills (min C1)
Thrive on working in a dynamic environment.
Advanced Excel and PowerPoint skills.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.