Emea Delivery Operations Manager

Functieomschrijving

Lead strategic initiatives to optimize Tesla’s Delivery Operations in EMEA. Partner with regional delivery teams in EMEA as well as various internal stakeholders, to standardize and streamline delivery processes.
Enhance automation, improve productivity, reduce costs, and maintain compliance with Tesla standards
Collaborate closely with regional delivery teams to develop optimized delivery workflows and processes, emphasizing automation and self-service
Establish systematic feedback loops to consolidate customer feedback, regional requests, and performance metrics, facilitating comprehensive improvement plans
Partner with markets to align the EMEA delivery plan and strategy with localized objectives. Coordinate the setup of operations in new countries and markets, managing multiple stakeholders' needs and local readiness requirements
Drive development of analytical models to proactively understand the impact of existing and emergent issues affecting Delivery operations.
Build and manage a team of brilliant people to help succeed with the tasks at hand. Coach, develop and support team members to secure top quality deliveries and employee satisfaction

Background in Operations Management, Process Engineering, or relevant experience running and/or supporting operations across multiple countries
Proven track record in delivering change, process improvement, and root cause analytics
Excellent communication and presentation skills
Strong leadership acumen and the ability to build a team based on each team members strengths
A creative mindset that thinks outside the box and can invent new solutions to problems
Ability to develop collaborative & respectful relationships and act as a trusted partner that others want to work with

Refer code: 906577. Tesla - De vorige dag - 2024-03-09 16:14