Senior Director, Client Partner, Banking & Financial Services, Southeast

SENIOR DIRECTOR, CLIENT PARTNER, BANKING & FINANCIAL SERVICES, SOUTHEAST

COGNIZANT OVERVIEW

Cognizant Technology Solutions (NASDAQ: CTSH) is one of the world’s leading professional services companies, transforming customers’ business, operating, and technology models for the digital economy. With annual revenues of $19.4 billion and a market value of $38 billion, we help global corporations adapt to market disruptions and build stronger, more agile, and innovative businesses.

At Cognizant, we give organizations the insights to anticipate what customers want and act instantly to deliver on those demands so our clients can achieve the goal of every modern business: staying one step ahead of a fast-changing world.

For more than 25 years, Cognizant has helped organizations across every industry envision, build and run more innovative and efficient businesses. And we’re just getting started.

COGNIZANT CULTURE

Our culture attracts those with a true passion for changing organizations for the better, desires to do so within a success-oriented, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our “Cultural Value Drivers” are well-known and clearly communicated within the organization: Open, Transparent, Driven, Empowered, Opportunity-Filled, Flexible & Collaborative.

Role Summary: Senior Director, Client Partner, Banking & Financial Services, Southeast

Cognizant’s Client Partners represent Cognizant’s primary ongoing point of contact with clients within accounts. Client Partners drive new account business, transform the current book of business, and collaborate with Cognizant’s engagement and delivery teams to ensure exemplary client satisfaction. 

The Client Partner (CP), Banking & Financial Services, Southeast, will be the primary commercial owner of one or more of a portfolio of accounts across multiple Cognizant service lines. The Client partner will be accountable for new business expansion within assigned account(s) and/or portfolio of accounts. 

Responsibilities:

The Client Partner, Banking & Financial Services, Southeast leader will be a key executive leading the Southeast region, representing and managing Cognizant's account(s) or portfolio of Banking & Financial Services accounts across multiple Cognizant service lines. The Client Partner will be responsible for growth, health, and prospects of accounts, as the end-to-end account owner, via relationship building with CXO client executives, and be responsible for overall account P & L and executive relationships. Responsibilities will include but not be limited to: 

         Drive profitable growth through identifying and leading all aspects of new, renewal, and expansion opportunities

         Develop client engagement strategies and quantify costs of pursuit

         Review the account metrics with the delivery, operations, and finance teams on regular basis

         Drive, grow and manage increasing revenues, operating margin, client satisfaction, and employee growth and development           

               Lead accountability against measurable revenue and profit growth within set timelines 

         Be part of senior management reviews for the performance metrics of the account

         Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and implement     it at account level

         Have regular meetings and collaborate with the CXO level client executives in decision making and influential roles

         Responsible for execution and customer satisfaction in all the revenue portfolios

         Identify and forge partnerships, and tap into existing alliance partnerships of Cognizant's to grow the account(s)

         Actively drive execution of the innovation agenda for the portfolio

         Focus on developing a plan and continuously implementing the plan to increase the visibility of Cognizant in the account relationship,       and as a thought leader in the banking and Financial Services industry

·       Required Qualifications:         

• Minimum 15+ years in the domain, preferably 20+ years, in a client facing role or account leadership role, in an IT professional services or management consulting firm

• Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural, global environment

• Strong experience with the global service delivery model

• In-depth understanding of business problem domain, technology, and services solution domains for the targeted industry vertical.

• A strong performance track record of leading different portfolios-ranging from sales, new sales, programs and existing annuity business

• Ability to navigate a large organization, work in a multifaceted matrix and have the power of persuasion through content and confidence

• Ability to lead a client P&L of at least $25/30 million dollars, including reporting and metric assessment for the accounts

• The ability to conceptualize, analyze, build blueprint for business transformations and present solutions in the (BU/Practice) domain

• Bachelor’s Degree                                                                                                                                                                                                             

  Preferred Qualifications

  ·        Strong background in a project environment and application development

  ·        Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment

  ·        Must be detail oriented and able to manage and maintain all facets of complex assignments.

  ·        Demonstrable problem-solving abilities with aptitude to identify strategic solutions to business problems with enterprise implications

  ·        Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences

     MS or MBA is preferred

Employee Status : Full Time Employee

Shift : Day Job

Travel : Yes, 50 % of the Time

Job Posting : Feb 16 2024

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.