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Vorm van werkTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
In our Electrification Business area, for Service division, located in Nord Est Italy we are looking for a Service Marketing Sales Support, the resource in the initial period will be dedicated to Marketing and Sales Support activities and based in Dalmine.
This position reports to
Service Sales Manager
Your responsibilities
- Elaborating competitive bids/estimations/quotations, taking into account best available product mix and appropriate technical and commercial considerations for each individual situation, ensuring tenders are well documented in a timely manner and with appropriate level of detail, including full and accurate costs.
- Handling documentation regarding the offer/order.
- Managing regular reports of bid status using defined tools.
- Collecting and analyzing the reasons for tenders being lost and won.
- Developing customer relationships to understand their needs and to ensure high level of satisfaction.
- Analyzing product & market.
- Cooperating with colleagues (i.e. Manufacturing, Quality, Engineering, Supply Chain) in order to ensure positive claims resolutions.
- Collaborating to define marketing plans in order to promote and develop Service Sales activities.
- Supporting the price list activities, as well as the modifications and updates of marketing tools and quota-tion forms.
- In future promote and sell entire service product portfolio to expand ABB footprint in Italy Nord Est area. Provide technical consulting and specialist assistance on Service solutions to management and custom-ers by giving relevant inputs on customer requirements and proposed service products/solutions.
- Develop and maintain relationships with new customers and ensure immediate response to specific cus-tomer needs and issues; act as a promoter of ABB s service products and solutions during marketing activities (trade fairs, exhibitions,conferences, customer meetings).
- Generate and develop new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios.
- Implement service sales strategy in collaboration with the Servvice Marketing&Sales Regional and Global function.
- Manage administrative sales processes and prepare all required technical documents.
- Ensure technical reliability, safety and cost effective solutions to satisfy customer s needs.
Your background
- A Master Degree in in Engineering or a High School Diploma in Electro-technical field.
- Excellent command of MS Office tools.
- Fluent Italian and proficiency in English, both written and spoken.
- Availability for business trip in Italy is required.
- Customer-orientation, problem-solving attitude and ability to work and communicate efficiently in a team, proactivity, precision and high motivation, negotiation and interpersonal skills complete your profile.
- Knowledge of Sales Force and LV & MV switchgears is preferred.
More about us
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. #LI-Remote #LI-Hybrid #LI-Onsite Your benefits: • Enjoy a stable employment in a company with a long history in innovation and technology • Collaborate with experienced experts in an international environment • Seize individual development and training opportunities, from job specific to soft skills • Get private medical care (including offers for family members) • Receive attractive remuneration based on your experience and skills, and other financial benefits • Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities • Smartworking For further info: Valentina Locatelli,Talent Partner ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate
