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Vorm van werkWe help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
About the SAP Internship Experience Program
The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.
Three reasons to intern at SAP:
- Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
- Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
- Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
About the team:
Provides end to end support for SAP Learning Americas
What you’ll do:
Position Title: SAP iXP Intern - Product Learning Support Customer Service
Location: Sao Paulo, Brazil
In this role, you’ll:
- Training Event Management including logistical infrastructure, scheduling, registration, cost analysis.
- Readiness checks for all delivery options, providing access to systems and materials throughout the course.
- Serve customer inquiries for SAP Learning (Help Desk, Ticketing)
- Maintain high Customer Satisfaction in all customer interactions
- E2E process support for Training Partners (reseller and delivery)
- Internal systems data maintenance and operational reporting
- Data hygiene checks to ensure data quality
- Collaboration with key stakeholders within Product Learning, Global Finance Shared Services, IT, Facilities, Procurement, External Workforce and subject matter experts
- Review feedback on quality results and identify potential improvements
- Support to internal projects
Who you are:
We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
- Major degree preferred in Business Administration or IT, students who will graduate in two years’ timeframe.
- Advanced knowledge on Office Package, with good experience in Excel spreadsheets.
- Excellent communication skills.
- Ability to work collaboratively across the organization in person/virtually
- Good writing in Portuguese and English (or Spanish);
- Organized, motivated and with initiative.
- Strong analytical and problem-solving skills
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 390001 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid.
